Refund for my seller account

Amazon Seller Support – QuestionsCategory: QuestionsRefund for my seller account
Ted Weiswasser asked 2 months ago

I am VP-Sales for Merchant ID A1JY3GZ632HKZS for Sea Kind Inc. (misspelled on Amazon as Sae Kind). Apparently, the Amazon server was hacked, and our account was charged with refunds totaling $2,247.60 on sales which never existed. I have initiated support cases 7215101221, 7219290871, and 7219523911. In each event I am notified “Your case has been forwarded to another Amazon team and they will contact you regarding your question.” I have not been contacted by any Amazon support team.
Please contact me regarding this fraud and restitution of the funds due Sea Kind at [email protected], [email protected], or 415-599-5792.  I appreciate your attention and response.