I've been dealing with a situation which should be an incredibly easy one to complete in a fair and professional manner but unfortunately I cannot actually speak to another human being no matter what I try…please! Help needed!

Amazon Seller Support – QuestionsCategory: QuestionsI've been dealing with a situation which should be an incredibly easy one to complete in a fair and professional manner but unfortunately I cannot actually speak to another human being no matter what I try…please! Help needed!
Samuel Werber asked 4 years ago

I’ve been dealing with a situation in which I was basically stolen from and the customer admitted to doing so but because I was medically disabled at the time in which I would’ve needed to respond, I wasn’t able to. After getting my health back I contacted Amazon seller support through numerous occasions, and in some of those conversations, the Amazon representative went on to say “yes, I do see here that what you are saying is correct and the customer never sent back the item even though she stated that she had done so”.
Can you please provide me with a number to a support agent for the many of the Amazon sellers that are out there? I know there is a way to actually speak with someone but I haven’t been able to and I’m sure it’d make the situation much easier to appropriately handle, and if it’s still not, I will feel better at least knowing I spoke with another human being. Please! Any help appreciated!